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Automation Library · 07 of 14

From "Nice Truck"
To Keys In Hand.

A test drive is the highest-intent moment in the deal, and at most stores it is organized over phone tag. Drive AI runs the whole flow: exact unit, real slot, confirmed driver, pre-drive reminder, post-drive follow-up. From any channel: chat, text, voice or form.

One Booking, Zero Phone Tag.

A buyer decides at 6:42 PM they want to drive the truck. Here is everything that happens next, and who had to do it: nobody.

Booking flowtest drive · booked 6:42 PM
  • 6:42 PMVehicleBuyer picks the exact unit, stock number and all. Not "a truck," the truck.
  • 6:43 PMSlotOffered times come from your real calendar: store hours, rep availability, prep buffers respected.
  • 6:44 PMConfirmedDriver confirmed for Saturday 11:00 AM, text and calendar invite sent, licence reminder included.
  • Sat 9:00 AMPre-driveReminder text: the time, the address, who to ask for. The unit gets flagged for your team to stage.
  • Sat 11:05 AMDrivingBuyer behind the wheel minutes after walking in. No huddle at the desk, no "let me find the keys."
  • Sat 12:05 PMFollow-upPost-drive text lands while the drive is fresh: next step captured, questions answered, or a second vehicle offered.

Illustration of the booking flow we configure, not a specific customer's record. Slot rules, reminders and follow-up timing are set per dealership.

Every Step, Handled.

The whole distance from interest to follow-up, without a single sticky note.

Exact unit

The Car They Actually Want

Bookings are tied to a stock number, so the right vehicle is staged, fueled and out front when the buyer arrives.

Real slots

Your Calendar, Not A Guess

Available times come from your live calendar with rep assignment and prep buffers. No double-booked Saturdays.

Confirmed

Driver Locked In

Confirmation text and calendar invite immediately, with the practical details: licence, arrival, who greets them.

Pre-drive

Staged Before They Arrive

Morning-of reminder for the buyer, staging flag for your team. Both sides of the appointment are ready.

Post-drive

The Follow-Up Nobody Makes

A text after the drive, while it is fresh: next step, financing question, or the second unit worth trying. This is where deals are saved.

Any channel

Booked From Anywhere

Website chat, SMS thread, a call with Wanda, a form fill. Every road leads to the same clean booking flow.

How It Runs At Your Store.

During the build we wire bookings to your inventory and calendar, set slot rules with your sales manager, and write the reminder and follow-up scripts in your voice. Your team's only job is the part that matters: the drive itself.

  • Tied to live inventory, so nobody books a unit that sold yesterday.
  • Slot rules yours: hours, reps, buffers, how many drives per hour the floor can host.
  • If the unit sells before the slot, the buyer is told honestly and offered alternatives automatically.
  • Pre-drive staging flags go to your team so the vehicle is ready, not buried in the back row.
  • Every booking, reminder and outcome logged on the contact in your CRM.

Straight Answers.

What happens if the vehicle sells before the appointment?
The buyer hears it from you first, automatically and honestly, with the closest comparable units in stock and an easy way to keep or move the slot. A sold car is a bad reason to lose the buyer too. The worst version of this moment is the one where they find out on your lot.
Which vehicles can buyers book?
Whatever your live inventory says is available, under rules you set: you can exclude units in recon, hold high-line vehicles for accompanied drives, or require a deposit conversation first. The booking flow enforces your policy without your team having to.
What does the post-drive follow-up actually say?
Something short and human, in your voice, tuned to what happened: thanks for coming, here is the answer to the question you asked, want to talk numbers, or want to try the other one. You approve the scripts during the build. The point is that it always goes out, and at most stores it never does.

Related Automations.

Fill Saturday With Drivers.

Book a 30-minute discovery call and we will walk the booking flow end to end against your real calendar rules.