Dealership Appointment Booking That Shows Up

The Life Of One Appointment.

From booked to sat-down, every touch on this timeline happens without anyone at your store lifting a finger.

Appointment recordtest drive · Thursday 10:30 AM

Tue 2:14 PMBookedTest drive Thursday 10:30 AM on the unit the buyer asked about, written into your calendar with a rep assigned.
Tue 2:15 PMConfirmedText and calendar invite sent while the thread is still warm.
Wed 7:30 PMRemindedNight-before text, short and human. A reply of "running late" or "need to move it" is handled on the spot.
Thu 8:15 AMRemindedMorning-of nudge with the time, the address and who to ask for. The one-two that makes people show.
Thu 10:24 AMShowedBuyer on the lot early. Your rep already has the summary and the vehicle staged.
If missedRecoveredA no-show does not get buried. Rebooking starts automatically with two fresh slots, and the record stays live until it resolves.

Illustration of the booking flow we configure, not a specific customer's record. Reminder timing and wording are set per dealership.

Booked, Confirmed, Walked In.

Every stage between interest and a customer standing on your floor, handled.

Booked

Qualified Before Calendared

Appointments get booked off real qualification: vehicle, budget, trade, timeline. Your reps sit with buyers, not tire-kickers.

Confirmed

Sealed While It Is Warm

Text confirmation and calendar invite go out seconds after booking, so the commitment is anchored before the buyer moves on.

Reminded

The Night-Before Text

A short, human reminder the evening before. Replies are understood: reschedules get rebooked on the spot instead of becoming no-shows.

Reminded again

The Morning-Of Nudge

Time, address, who to ask for. This second touch is the difference between industry-average 41% show rates and 68%.

Recovered

No-Shows Get A Second Life

Anyone who misses gets a graceful follow-up and two fresh slots. No guilt trip, no dead record, just a rebooked appointment.

Staffed

Your Calendar, Your Rules

Slots come from your real calendar: store hours, rep availability, prep time between drives. Nothing gets double-booked.

How It Runs At Your Store.

During the build we connect your calendars, define who takes what kind of appointment, and set the reminder cadence and wording with you. Then the machine runs it identically for every single booking, including the ones made at 2 AM.

Booked into your real calendar with rep assignment and prep buffers respected.
Reminder wording approved by you, in your store's voice, per appointment type.
Reschedule replies handled automatically: the slot moves, the buyer never falls through a crack.
No-show recovery cadence configured to your taste, from gentle to persistent.
Every appointment, reminder and outcome logged on the contact in your CRM.

Straight Answers.

Where does the 41% to 68% number come from?

41% is the industry-average show rate for booked dealership appointments. 68% is what disciplined confirmation plus night-before and morning-of reminders produces. The mechanism is boring and it works: people show up for things they were reminded of. We configure that discipline to run on every booking automatically.

What happens when somebody replies to a reminder?

The reply is read and acted on. A reschedule request gets two fresh slots and rebooks itself. A question gets answered. Anything that needs a human routes to your team with the thread attached. Reminders are a conversation, not a broadcast.

Can my team still book appointments manually?

Of course. Anything your reps book by hand gets the same confirmation, reminders and no-show recovery as an automated booking. The system does not care who created the appointment, it just makes sure the customer shows.