Online Purchase Terms
Effective Date: Date of purchase | Agreement Version: 1.0
These Online Purchase Terms and Conditions (the "Terms") form a binding agreement between Drive AI Sales Inc., a corporation incorporated under the laws of Alberta, Canada, with its principal office at 10650 113 Street, Edmonton, Alberta, Canada ("Drive AI," "we," "us," or "our"), and the individual or business who purchases any product through driveaisales.com or any related Drive AI online storefront (the "Buyer," "you," or "your").
By completing checkout, clicking "I Agree," downloading a product, accessing a product, or otherwise using any Drive AI digital good, you acknowledge that you have read, understood, and accepted these Terms. If you do not agree, do not purchase or use the products.
All purchases are completed online at the listed price for the Product, plus applicable taxes. Products are delivered electronically, typically within minutes of payment confirmation, by one or more of: download link, email attachment, login credentials, account access provisioned to the Buyer's email, or import to a Drive AI customer dashboard.
The Buyer is solely responsible for downloading, accessing, or activating the Product promptly. Drive AI is not responsible for delivery failures caused by the Buyer's email provider, spam filters, incorrect email entry at checkout, account-creation errors, browser settings, or outages at any Third-Party Tool through which the Product is delivered.
If a download link or access credential is not received within twenty-four (24) hours of purchase, the Buyer should contact support@driveaisales.com for delivery assistance. Drive AI will use commercially reasonable efforts to redeliver the Product, but a failure of initial delivery does not entitle the Buyer to a refund.
All Product prices are listed in Canadian dollars (CAD) unless otherwise specified at checkout. Applicable goods and services tax (GST), harmonized sales tax (HST), provincial sales tax, or other transactional taxes will be calculated and added at checkout based on the Buyer's billing address.
Payments are processed by third-party payment processors (such as Stripe, PayPal, or similar). Drive AI does not store full credit-card numbers. By completing checkout, the Buyer authorizes Drive AI and its payment processor to charge the payment method provided for the total amount, including any applicable taxes and recurring charges if the Product is sold on a subscription basis.
Prices may change at any time without notice. Price changes apply to future purchases only and do not affect Products already purchased, except for active recurring subscriptions, which may be adjusted on thirty (30) days' notice to the Buyer.
By completing your purchase, you acknowledge and agree that the no-refund policy applies regardless of the reason for the request, including but not limited to:
The Buyer expressly accepts that digital Products, once delivered or accessed, cannot be returned in any meaningful sense, and that the price paid reflects the no-refund commercial structure.
Chargebacks. If a Buyer initiates a credit-card chargeback or payment-processor dispute without first contacting Drive AI in writing and giving Drive AI a reasonable opportunity to resolve the matter, the Buyer agrees to reimburse Drive AI for any chargeback fees, payment-processor fees, and reasonable legal costs incurred in responding to the dispute. Drive AI may also suspend the Buyer's access to any Drive AI Products or accounts pending resolution.
Subject to these Terms and the Buyer's continued compliance, Drive AI grants the Buyer a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Product solely for the Buyer's own internal business purposes.
The Buyer will not, and will not permit any third party to:
The license terminates automatically on breach of these Terms.
The Products, including all prompts, scripts, templates, code, design files, dashboards, workflows, voice models, training methodologies, documentation, and any improvements, derivatives, or work product, are and remain the exclusive property of Drive AI. The Buyer receives only the limited license set out in Section 5. No title, ownership, or intellectual-property rights pass to the Buyer.
The Buyer retains ownership of any content, data, lead lists, or business information the Buyer inputs into or processes through the Product. Drive AI claims no ownership over the Buyer's own data.
Any feedback, suggestions, or improvement ideas the Buyer provides regarding the Product may be used by Drive AI without restriction or compensation.
By completing your purchase, you expressly acknowledge that:
Outcomes resulting from the Buyer's lack of skill, lack of training, misconfiguration, incorrect prompting, untested deployment, or improper integration are solely the Buyer's responsibility and do not give rise to any refund, credit, warranty claim, or other remedy against Drive AI.
The Buyer expressly accepts all risk arising from the purchase, use, configuration, deployment, integration, and operation of the Products, including without limitation:
Drive AI's role is to provide the Product. The Buyer's role is to use it lawfully, competently, and at the Buyer's own risk.
The Buyer acknowledges that the Products may include or rely on large language models, voice synthesis models, and other artificial-intelligence technologies that are probabilistic by nature. Drive AI makes no representation or warranty that AI outputs will be accurate, complete, current, lawful, on-brand, or fit for any particular purpose. The Buyer must independently verify any AI output before relying on it for a customer, marketing, financial, legal, or compliance decision.
Drive AI may, at any time and without notice, change the underlying AI model, provider, or version powering a Product to maintain quality, manage cost, or respond to provider availability. The Buyer's sole remedy for any such change is to discontinue use of the Product; the no-refund policy in Section 4 continues to apply.
The Products are provided "AS IS" and "AS AVAILABLE." Drive AI disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, uninterrupted operation, and quiet enjoyment.
Without limiting the foregoing, Drive AI does not warrant or guarantee any specific number of leads, appointments, conversions, sales, search-engine rankings, customer responses, or any other business outcome arising from use of the Product.
To the maximum extent permitted by law:
These limitations do not apply to (i) the Buyer's payment obligations or chargeback indemnity; (ii) the Buyer's indemnification obligations; (iii) the Buyer's breach of the license restrictions in Section 5; or (iv) liability that cannot be limited under applicable law.
The Buyer will not, and will not permit any third party to, use the Product to:
The Buyer will defend, indemnify, and hold harmless Drive AI, its officers, directors, employees, contractors, and affiliates from any third-party claim, demand, regulatory action, fine, penalty, or reasonable legal fee arising out of or related to: (a) the Buyer's use, misuse, configuration, prompting, deployment, or integration of any Product; (b) the Buyer's content, messages, calls, or campaigns generated through use of the Product; (c) the Buyer's breach of Section 5 (License), Section 12 (Acceptable Use), or any other provision of these Terms; (d) the Buyer's failure to comply with applicable law, including CASL, TCPA, AMVIC, the Competition Act, and consumer-protection statutes; and (e) any unauthorized resale, sharing, or redistribution of the Product.
Where a Product is delivered or accessed via login, the Buyer is responsible for keeping its credentials confidential, using a strong password, and immediately notifying Drive AI of any suspected unauthorized access. Drive AI is not liable for losses caused by the Buyer's failure to safeguard credentials. The Buyer is responsible for all activity occurring under its account.
Drive AI may, at any time and at its sole discretion, update, modify, replace, restrict, or discontinue any Product, feature, integration, or service. Drive AI will use commercially reasonable efforts to provide reasonable notice of material changes to active subscription Products, but is under no obligation to do so for one-time-purchase digital goods. Discontinuation of a Product does not entitle the Buyer to a refund.
Drive AI may update these Terms from time to time. Updated Terms will be posted at driveaisales.com or the storefront where the Product is sold and take effect on the date posted. The Buyer's continued use of any Product after the effective date constitutes acceptance of the updated Terms. Material changes to recurring subscriptions will be communicated to active subscribers at least thirty (30) days before they take effect.
Drive AI may suspend or terminate the Buyer's access to any Product immediately, without notice or refund, if the Buyer (a) breaches these Terms; (b) initiates an unjustified chargeback; (c) engages in fraudulent, abusive, or unlawful conduct; or (d) violates the Acceptable Use restrictions in Section 12. On termination, the license granted in Section 5 ends, and the Buyer must immediately cease all use of the Product, destroy any local copies, and surrender any unauthorized derivatives. Sections that by their nature should survive termination (including Definitions, No Refunds, License restrictions, Intellectual Property, Risk Acknowledgment, Warranty Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Miscellaneous) survive termination of these Terms.
Drive AI handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), and Drive AI's posted privacy policy. To the extent the Buyer interacts with end users in jurisdictions subject to other privacy regimes (e.g. GDPR, CCPA/CPRA, Quebec Law 25), the Buyer is responsible for its own compliance.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in that province, without regard to conflict-of-law rules. The parties first agree to attempt to resolve any dispute by good-faith written communication. If unresolved within thirty (30) days, the parties submit to the exclusive jurisdiction of the courts of the Province of Alberta sitting in Edmonton, except that Drive AI may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or to enforce payment obligations. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
These Terms, together with the order confirmation for the Product and any addenda or product-specific terms referenced on the storefront, constitute the entire agreement between the Buyer and Drive AI relating to the Product and supersede all prior agreements, communications, and understandings.
If any provision of these Terms is held unenforceable, the remainder remains in full force, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable while preserving the parties' original intent.
The Buyer may not assign these Terms or any rights under them. Drive AI may assign these Terms in connection with a merger, acquisition, restructuring, or sale of all or substantially all of its assets.
No waiver is effective unless in writing and signed by the waiving party. A waiver in one instance does not constitute a waiver in any other instance.
The Buyer agrees that clicking "I Agree," completing checkout, downloading, accessing, or using any Product constitutes a valid electronic signature with the same legal force and effect as a manual signature.
Notices to Drive AI must be sent to legal@driveaisales.com or by registered mail to 10650 113 Street, Edmonton, AB, Canada. Notices to the Buyer may be sent to the email address on file at the time of purchase.
The parties have requested these Terms be drawn up in English. Les parties confirment qu'elles ont demandé que la présente convention soit rédigée en anglais.
No physical signature is required. Acceptance is recorded electronically at the time of purchase.