24/7 AI Live Chat For Dealership Websites

2 AM. Your Website Is Closing.

A visitor lands on a used Civic at two in the morning. No rep is awake. Here is the conversation your website has on its own.

Chat transcriptwebsite widget · 2:11 AM

2:11:08 AMVisitor"Is the 2021 Civic still available? What is the best price?"
2:11:15 AMAnsweredConfirms the unit is in stock from your live feed, gives the listed price, offers the full spec sheet. No dodging, no "an agent will contact you."
2:12:31 AMVisitor"What would my 2016 CR-V be worth on trade?"
2:12:44 AMAnsweredAsks kilometres and condition, gives an honest range, and is straight that the final number comes from an in-person appraisal.
2:14:02 AMBookedTest drive Saturday 11:00 AM, booked inside the chat, confirmed by text before the tab closes.
2:14:20 AMLoggedFull transcript and contact details on the CRM record. Your morning team opens to a booked buyer, not a mystery.

Illustration of the chat flow we configure, not a specific visitor's transcript. Answers come from your live inventory and your rules.

A Widget That Works The Floor.

Everything a good greeter does, on every page of your website, at every hour.

Inventory

Answers About Real Units

Availability, specs, price, photos. Wired to your live inventory feed, so the chat never sells a car you sold last week.

Trade-ins

Honest Ranges, Not Bait

Gives a real range from the visitor's details and says plainly that the final number needs an appraisal. Honesty converts better than bait.

Booking

Test Drives Inside The Chat

The visitor picks a unit and a time without leaving the conversation. Confirmation and reminders take it from there.

Human pull-in

People For The Hard Parts

Complex trade, upset customer, credit questions: the chat brings in a human, with the transcript, instead of improvising.

Always on

2 AM Answers The 2 AM Shopper

Car shopping happens after dinner and after midnight. The widget runs the same conversation at 2 PM and 2 AM, 24/7.

Logged

Every Chat In The CRM

Transcript, contact, vehicle of interest and booking, all on the record. Chat leads get the same follow-up as every other lead.

How It Runs At Your Store.

During the build we wire the chat to your inventory feed and calendar, set its boundaries with you, and tune the voice until it sounds like your best greeter. It answers what it knows, escalates what it does not, and never makes up a number.

Connected to your live inventory, so answers reflect what is actually on the lot.
Trade-in guidance uses your rules: ranges you approve, appraisal always the final word.
Boundaries set with you: what it may answer and what always goes to a human.
AMVIC and OMVIC advertising rules configured in, so chat never quotes what it should not.
Full transcripts logged to your CRM with the visitor's contact details and vehicle of interest.

Straight Answers.

Will it make up prices or promises?

No. It answers from your inventory feed and your approved rules, and anything outside them gets escalated to a human instead of guessed at. If it is unsure, it says so and books the conversation with your team. An honest "let me get you a person" beats a made-up number every time.

Can my team take over a live chat?

Yes. Your team can watch conversations, jump in mid-thread and take over completely, any time. The visitor sees one continuous conversation. The AI hands off with the transcript, so nobody asks the customer to repeat themselves.

How is this different from the chat widget my website already has?

Most widgets collect an email and promise a callback. This one answers the actual question, estimates the trade, books the test drive and logs the whole exchange in your CRM, at 2 PM or 2 AM. The difference is a booked appointment instead of a lead your team has to chase in the morning.